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All systems are functional.

Past incidents

Tuesday 1st August 2017

No incidents reported.

Monday 31st July 2017

No incidents reported.

Sunday 30th July 2017

No incidents reported.

Saturday 29th July 2017

No incidents reported.

Friday 28th July 2017

No incidents reported.

Thursday 27th July 2017

No incidents reported.

Wednesday 26th July 2017

No incidents reported.

Tuesday 25th July 2017

No incidents reported.

Monday 24th July 2017

No incidents reported.

Sunday 23rd July 2017

No incidents reported.

Saturday 22nd July 2017

No incidents reported.

Friday 21st July 2017

No incidents reported.

Thursday 20th July 2017

No incidents reported.

Wednesday 19th July 2017

No incidents reported.

Tuesday 18th July 2017

Maintenance - Software update 7.17.7.2

Key enhancements:

  1. Admins can configure which touchpoints influence record’s idle state.
  2. Behavior of roles based picklist is changed from Access Denied to read-only.
  3. Webhooks log has 3 new columns - Request, Detail view record URL, and Action.
  4. All internal links now open in a new browser tab.
  5. Composing an email from the related emails tab of a case now automatically puts the related contact’s primary email in the ‘to’ field.

Usabilities:

  1. Email conversation view is enhanced to show attachments inline without need to click on an email.
  2. In Picklist dependency, select or deselect the picklist values in mass.

Service Impact : None. Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Friday, 14 July 2017 10:50 GMT