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All systems are functional.

Past incidents

Tuesday 12th June 2018

No incidents reported.

Monday 11th June 2018

No incidents reported.

Sunday 10th June 2018

No incidents reported.

Saturday 9th June 2018

No incidents reported.

Friday 8th June 2018

Maintenance - Software Update 7.18.6.1

Feature:

  1. SMS Campaign.
  2. SMS Campaigns is a form of marketing channel which allows you to send out promotional or updates message to your contact.

Enhancements:

  1. Encrypted/Sensitive fields are now bundled with the Vtiger Privacy shield add-on.
  2. Consent values are now renamed as follows:
    1. BLANK = Not Applicable (Not Applicable).
    2. Not requested = Applicable (i.e., Applicable but not yet requested).
    3. Requested = Waiting (Request sent to Contact).
    4. No, No Preference = Not Granted (Contact reviewed and submitted preferences but did not grant).
    5. Yes = Granted.
  3. Webform enhancements:
    1. Related(contact's) Email Opt-in field is added to non-person webforms on including Primary email.
    2. You can now create web forms for custom modules.
  4. Filter Kanban cards and view them based on ‘Assigned to’ users.
  5. Now, DKIM record is generated to validate Vtiger server for your domain.
  6. Introducing new widget named - Duplicate to view all the duplicate records associated with a Contact. You can merge these duplicate records and eliminate them from the system.
  7. Autosave of comments and reply emails is now available in Cases and Internal Tickets.
  8. Quickbooks enhancements:
    1. Map Quickbooks custom fields to Vtiger.
    2. Ability to sync Vtiger Purchase Order to Quickbooks and vice versa.

Usability:

  1. Option to group detailed and pivot reports by “Start date and time” field.
  2. Now you can send appointment page links via ad-hoc emails to customers.
  3. Option to quick view or open a record in a new tab from Vtiger Buzz.

Posted On: Friday, 8 June 2018 11:50 GMT

Thursday 7th June 2018

No incidents reported.

Wednesday 6th June 2018

No incidents reported.

Tuesday 5th June 2018

No incidents reported.

Monday 4th June 2018

No incidents reported.

Sunday 3rd June 2018

No incidents reported.

Saturday 2nd June 2018

No incidents reported.

Friday 1st June 2018

No incidents reported.

Thursday 31st May 2018

Temporary server issues in US-EAST-1 Region
  • Investigating:
  • Between 22:00 UTC and 22:44 UTC, we've experienced temporary server issues in US-EAST-1 Region due to an AWS server outage. We're monitoring the situation carefully. Thanks for your patience!

    Posted On: Thursday, 31 May 2018 22:47 UTC

  • Update:
  • Due to this outage, we're currently having some technical issues with our E-mail services in US-EAST-1 Region. E-mail Campaign services are temporarily unavailable.

    Posted On: Thursday, 31 May 2018 22:55 UTC

  • Resolved:
  • The issue has been resolved and the service is operating normally.

    Posted On: Thursday, 31 May 2018 23:15 UTC

Wednesday 30th May 2018

No incidents reported.

Tuesday 29th May 2018

No incidents reported.