Past incidents

Completed:

The scheduled maintenance has been completed.
Posted On: Sunday, 16 February 2020 09:25 AM GMT

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted On: Sunday, 16 February 2020 08:30 AM GMT

On Sunday, 16 February 2020 from 07:30 am to 09:00 am, Preventative security maintenance will be performed to our cloud servers. This maintenance include MySQL update to fix multiple security vulnerabilities discovered in MySQL.

During the maintenance, Customers will experience a downtime for about 15 minutes as services are rebooted.

We regret the short notice and the downtime required for this maintenance. However, due to the severity of these vulnerabilities, we have no choice but to take swift and immediate action to ensure the safety and security of our customers.
Posted On: Sunday, 16 February 2020 06:00 AM GMT

The scheduled maintenance of the Japan and Singapore region Email Campaign Servers has been completed.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, February 02, 2020, 03:50PM GMT

We are conducting scheduled maintenance of the Japan and Singapore region Email Campaign Servers on February 02, 2020, from 4:30 AM to 10:30 AM GMT. We anticipate this planned maintenance may take 6 hours to complete.

All background operations scheduled during this time frame will be paused, and you will not be able to access Vtiger's email campaigns.

Operations related to the email campaign will resume immediately after the maintenance window. If you have any questions, please feel free to reach us at [email protected]

Posted On: Tuesday, 28 January 2020 09:20 GMT