Scheduled Maintenance

Mailroom Service - Scheduled server migration in EU region
Vtiger Mailroom Service Maintenance: On Sunday, November 30th, 2025, at 04:30 AM GMT, the Vtiger EU region Mailroom service will undergo scheduled maintenance for migration. The maintenance is expected to take up to 4 hours.

Affected Services: During this window, background operations will be paused, and the Mailroom service will be unavailable. Incoming emails may experience delays, and any actions configured in your Mailroom workflows will be processed after the maintenance is completed. Normal scanning and processing will resume once the service is restored.

Update: If you have any questions regarding this maintenance, please get in touch with us at support@vtiger.com.
Posted on: Nov 28, 12:00 PM UTC

Past incidents

Saturday 29th November 2025

No incidents reported.

Friday 28th November 2025

No incidents reported.

Thursday 27th November 2025

No incidents reported.

Wednesday 26th November 2025

No incidents reported.

Tuesday 25th November 2025

No incidents reported.

Monday 24th November 2025

No incidents reported.

Sunday 23rd November 2025

No incidents reported.

Saturday 22nd November 2025

No incidents reported.

Friday 21st November 2025

No incidents reported.

Thursday 20th November 2025

No incidents reported.

Wednesday 19th November 2025

No incidents reported.

Tuesday 18th November 2025

Partial Outage due to third party service

Resolved:

We are pleased to confirm that the service impact caused by the global outage with our 3rd party provider is now fully resolved.

Status: All systems are now up and running without any known issues.

Resolution: The issue with our 3rd party service provider is now resolved, and our rerouted traffic is fully stable.

Posted On: Last Update:Tuesday 18th Nov 2025 17:44 GMT

Progress Update:

Mitigation Action Taken:We have successfully rerouted the traffic away from the affected third party services to immediately mitigate the service impact and restore accessibility.

Posted On: Last Update:Tuesday 18th Nov 2025 13:45 GMT

Investigating:

Service Disruptions Our site is currently impacted by the third party service outage. We are experiencing service disruption as a result. If you are unable to log in or access your data, please reach out to our Support Team for immediate assistance.

We apologize for the inconvenience and will update you as soon as we have an estimated time of recovery.

Posted On: Last Update:Tuesday 18th Nov 2025 12:03 PM GMT

Monday 17th November 2025

No incidents reported.

Sunday 16th November 2025

No incidents reported.

Saturday 15th November 2025

No incidents reported.