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Scheduled Maintenance
Scheduled Maintenance on Vtiger CRM , Singapore Region
Scheduled:

On Sunday, 23 September 2018 at 06:00 AM UTC, our Operations team will be performing an infrastructure upgrade to enhance performance and capacity of CRM servers in Singapore region. We expect this maintenance to take one hour to complete.

Affected services: During the maintenance period, access to Vtiger CRM in Singapore region will be unavailable.


Posted On: Wednesday, 19 September 2018 17:30 UTC

Maintenance - Software update 7.18.9.1


Enhancements:

  1. Parent-child relationship adheres during a field lookup search in a record to show only relevant record in the search.
  2. Added support to access Quota table from Webservices API and Power BI using OData.
  3. Customer Portal enhancements
    1. You can now set up a time-based greeting for the portal home page.
    2. Enable ‘Account Representatives Widget’ to let your customers view their account’s representatives details in the Portal.
  4. You can now set up the number of ‘User active sessions’ in the Authentication page.
    The maximum number of active sessions across all devices is 10.
  5. You can now filter the record updates by users and system in a record.
  6. Option to synchronise received payments between Vtiger, Xero, and Quickbooks is now available.
  7. You can now set up an autoresponder email campaign that triggers based on date, time and frequency.
    Example, you can trigger follow up autoresponder campaign 1 hour after a contact clicks on a specific link.
  8. Supported inclusion of DocuSign's custom fields in a Print Template using ‘Esign tabs and custom fields’ block.
  9. When you click on Send email with PDF option from Purchase Order the related vendor’s address is automatically captured in the ‘TO’ field.
  10. Chart report can be clicked through to view all the related data rows.
  11. On triggering a call via Asterisk provider, the record ID is sent to the provider.
  12. You can now include ‘Comment’s Source’ as a row or a column in Reports.
  13. All active admins are notified when a webhook fails.
  14. ‘Summary View’ is added to the following modules.
    1. Products
    2. Services
    3. Vendors
    4. Assets
    5. FAQ

Bug Fixes:
  1. Reports with current month filter adhere to the user preferred timezone.


Usability:

  1. Enable ‘Authorize.net’ gateway to have ‘Autopay’ mode of subscription.
  2. The UI of the Roles settings page is enhanced to have a more user-friendly experience.
  3. The ‘All modules’ block in Notification Center settings is renamed to ‘Common Alerts’.

Posted On: Friday, 21 September 2018 16:51 UTC

Past incidents

Sunday 23rd September 2018

No incidents reported.

Saturday 22nd September 2018

No incidents reported.

Friday 21st September 2018

No incidents reported.

Thursday 20th September 2018

No incidents reported.

Wednesday 19th September 2018

No incidents reported.

Tuesday 18th September 2018

No incidents reported.

Monday 17th September 2018

No incidents reported.

Sunday 16th September 2018

No incidents reported.

Saturday 15th September 2018

No incidents reported.

Friday 14th September 2018

No incidents reported.

Thursday 13th September 2018

No incidents reported.

Wednesday 12th September 2018

No incidents reported.

Tuesday 11th September 2018

Scheduled Maintenance - Vtiger Mailroom service in Europe-Ireland region

Maintenance Start Time: Sunday, 16 September 2018 05:30 AM GMT

Estimated duration: 3 Hours

Scheduled: Vtiger Mailroom service in Europe-Ireland region will undergo scheduled maintenance for a disk upgrade on Sunday, September 16, 2018 at 05:30 AM GMT

Expected Impact: We expect the impact of this maintenance to be minimal, however during this maintenance window Mailroom service will be unavailable and all the queued emails will be processed immediately after the maintenance.

Posted On: Thursday, 11 September 2018 13:05 GMT

Update

Scheduled mailroom maintenance completed for EU-Ireland region customers. Please reach us at support@vtiger.com in case you are seeing any issues.

Posted On: Sunday, 16 September 2018 08:30 AM GMT

Monday 10th September 2018

No incidents reported.

Sunday 9th September 2018

No incidents reported.