Past incidents

This update fixes issue with showing Currency symbol in Widgets, Text formatting in Comments, plus 50 other minor bug fixes and usability improvements.

Impact: Service will continue to be available throughout the maintenance window.

Resolved - The service issue has been resolved successfully, customers can now access Global search normally. During this time, there was a network issue between the FTS Server.
Dec 08, 09:40 GMT

Investigating - Currently Global Search is not working for some of the customers in Australian region, we are investigating the issue and will keep you updated regarding the progress.
Dec 08, 08:30 GMT

Resolved - The service issue has been resolved successfully, During this time, a subset of customers may have experienced an inability to access the Vtiger application. Thank you for your patience during this situation..
Dec 08, 00:40 GMT

Update - Vtiger Operations Team has identified that the database server is incurring huge requests, which is slowing down the server
Dec 07, 22:00 GMT

Monitoring - Currently one of the servers in US region is behaving abnormally, we are investigating the issue and will keep you updated regarding the progress.
Dec 07, 21:30 GMT

Help is enhanced with DIY Guides that allow users to track progress. You can access your help guides by clicking on button. Contact Vtiger options continue to be available in the dropdown menu.

Impact: Service will continue to be available throughout the maintenance window.

This update delivers the enhancements and bug fixes to the product.

Impact: Service will continue to be available throughout the maintenance window. Users might experience a minor delay during updation.