Past incidents

Key areas

• Kanban visual board is available to track your Opportunities stage wise and focus better on the open Opportunities.
• Web forms allow file attachments which are linked to the Contact record in Vtiger on submission.
• Administrator can set the primary group of a user. This group is automatically picked when a new case is assigned to the user.
• Track which email templates are doing well by viewing the Stats (Sent Vs number of Clicks, number of Opens) by Email template.
• Alphanumeric FROM number support added for Twilio SMS.
• Vtiger integration with Telzio telephony provider.
• Administrator can suspend a user and transfer his records later to another user.
• Compose email now shows suggestions for CC and BCC field.

Impact: None, Service will be available during this update, without any disruption.

Key areas

Mail manager we are also now allowing user names that were not in email format.
Project task Status field showing “Access Denied” for non admin users.
Pivot reports not showing data in the order selected.
Day of the Week is not showing in Agenda view.


Impact: None, Service will be available during this update, without any disruption.