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All systems are functional.

Past incidents

Saturday 23rd July 2016

No incidents reported.

Friday 22nd July 2016

No incidents reported.

Thursday 21st July 2016

No incidents reported.

Wednesday 20th July 2016

Maintenance - Software update 7.16.7.1



This update includes features, usability and feature enhancements and issues fixes.
Key areas

  • Sales teams can track key metrics and sell smarter analyzing Sales Insights reports and data.
  • Admin can now control the access level of Print templates via Profile and Sharing Rules settings.
  • Access key used in API can be reset by the Admin.
  • Ready to use picklist values to manage lifecycle of a Contact or a Org from Lead to Customer.
  • Default packing slip template available for Invoices and Sales Orders.
  • Admins can edit a private report created by a end user.
  • Option to use comment added in portal as a trigger in workflows.
  • Updates carried out by the Scheduled Workflows now appear under the Recent Updates section.
  • Admin can choose to change Base Currency of the instance.
  • Cases module is enabled in Vtiger for Gmail firefox addon.
  • Records updated during import merge added to Recent Updates.
New Features : Sales Insights
Sales Insights in Vtiger help Sales leaders to manage their team's performance, sell smarter and close more deals. Key performance metrics are categorized into three broad categories - Sales activity, Sales pipeline and Sales results.
  • Activity Insights: Activity insights help track the activity efficiency of a sales team in converting a sales qualified lead to a closed deal.
  • Pipeline Insights: Know what your pipeline is and which deals are falling through the funnel. Get insight on the revenue you are likely to hit in this quarter.
  • Sales results: Compare your actuals with your pipeline and analyze the win rates of sales team members.
Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT


Time: Servers in different regions will be updated at different times, as noted above.

Posted On: June 20th, 15:30 GMT

Tuesday 19th July 2016

No incidents reported.

Monday 18th July 2016

No incidents reported.

Sunday 17th July 2016

No incidents reported.

Saturday 16th July 2016

No incidents reported.

Friday 15th July 2016

No incidents reported.

Thursday 14th July 2016

No incidents reported.

Wednesday 13th July 2016

No incidents reported.

Tuesday 12th July 2016

No incidents reported.

Monday 11th July 2016

No incidents reported.

Sunday 10th July 2016

No incidents reported.

Saturday 9th July 2016

No incidents reported.