Subscribe

All systems are functional.

Past incidents

Sunday 7th August 2016

No incidents reported.

Saturday 6th August 2016

No incidents reported.

Friday 5th August 2016

No incidents reported.

Thursday 4th August 2016

Maintenance - Software update 7.16.8

This update includes bug fixes.

Key Fixes:

  • Rich text capability for all description text boxes using CKEditor functions.
  • Onboarding for all the editions has been removed. The user will directly login to Vtiger home page. Module specific landing pages are added to onboard at module level.
  • Lead conversion to check for any unmapped fields and warn the user. Any new custom field added to lead is auto mapped to Contact or Org and used in lead conversion.
  • Image merge tag referring to any Inventory line item (Products, Services, Quotes, Invoices, etc) as a related record is now available for mapping in Print Template.
  • Configure your Reply To emails in Outgoing Server for Case and ad-hoc emails.
  • Net price field is now available as a reporting field in Reports.
Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.

Posted On: Aug 04th, 12:44 GMT
US Region Global Search Server Maintenance.

Update - Our hosting provider is performing Network maintenance on the Global search server, Customers may experience service disruption for a few minutes between 3:00 AM and 9:00 AM GMT. Please reach out support@vtiger.com if you're facing any issue for longer time.

Posted On: Aug 4, 02:30 AM GMT

Wednesday 3rd August 2016

No incidents reported.

Tuesday 2nd August 2016

No incidents reported.

Monday 1st August 2016

No incidents reported.

Sunday 31st July 2016

No incidents reported.

Saturday 30th July 2016

No incidents reported.

Friday 29th July 2016

No incidents reported.

Thursday 28th July 2016

No incidents reported.

Wednesday 27th July 2016

No incidents reported.

Tuesday 26th July 2016

No incidents reported.

Monday 25th July 2016

No incidents reported.

Sunday 24th July 2016

Vtiger Server Maintenance - Singapore region

Maintenance Completed at July 24,09:00 GMT - The scheduled maintenance of Vtiger CRM was completed as planned and all services are back online and working normally.

Update July 24, 05:30 GMT - We have started the maintenance of our node as per schedule.

On July 24th 2016 at 05:30AM GMT, we will be upgrading the infrastructure to improve CRM performance. We anticipate this planned maintenance will take between 2 and 4 hours to perform.

This upgrade will enhance the performance and capacity of the servers. During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the service will resume immediately after the maintenance window ends.

This upgrade is only meant for one of the Singapore server.