Past incidents

Update - We have completed the maintenance process successfully, we appreciate your patience. If you have any issues, please report to support@vtiger.com

Posted On: January 29th 2017, 06:57 AM GMT

On January 29th 2017 at 06:00 AM GMT, we will be upgrading the infrastructure to improve CRM performance. We anticipate this planned maintenance will take between 2 and 3 hours to perform.

This upgrade will enhance the performance and capacity of the servers. During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the service will resume immediately after the maintenance window ends.

This upgrade is only meant for subset of Singapore region servers.

Posted On: January 25 2017 01:20 GMT

Update - We have completed the maintenance process successfully, we appreciate your patience. If you have any issues, please report to support@vtiger.com

Posted On: January 22st 2017, 09:30 AM GMT

On January 22nd 2017 at 06:00 AM GMT, we will be upgrading the infrastructure to improve CRM performance. We anticipate this planned maintenance will take between 2 and 3 hours to perform.

This upgrade will enhance the performance and capacity of the servers. During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the service will resume immediately after the maintenance window ends.

This upgrade is only meant for subset of Europe and Europe-Frankfurt region servers.

Posted On: January 18 2017 12:14 GMT

Update :

Issue has been resolved and saving records in CRM is operational.

Identified the issue and resolving the same in all instances.

Investigating - Currently some instances might experience problems while saving records in CRM, Our Engineering Team is working on the fix
Jan 19, 10:05 GMT