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Some systems are experiencing issues.

Past incidents

Tuesday 11th April 2017

Maintenance - Software update 7.17.4.1

Key areas

  • Viewer Stats on Documents - Documents module is enhanced to include document sharing and tracking to let sales, support, and marketing use documents more effectively
  • Users list as a custom field - It is easy to add a field listing the users of a CRM. For example, you can assign a Project to a Project Manager, a Site Engineer and a Technical engineer
  • AND and OR operators in IF expression of workflows - You can now configure more advanced workflows.
  • User status
    • A user status indicator is shown on the User icon on top-right corner.
    • User can change his/her status from Online to either Busy or Offline by clicking on the User icon. The status of the user is shown on Messenger.

Usability Enhancements

  • New look for What’s New feature updates pop up.
  • Search for a menu item easily using the Search block in Settings Page.
  • Description field with any rich text or image is converted to plain text while displayed in Reports

    Impact: None, Service will be available during this update, without any disruption.
Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.

Posted On: Apr 11th, 06:00 GMT

Monday 10th April 2017

No incidents reported.

Sunday 9th April 2017

No incidents reported.

Saturday 8th April 2017

No incidents reported.

Friday 7th April 2017

No incidents reported.

Thursday 6th April 2017

No incidents reported.

Wednesday 5th April 2017

No incidents reported.

Tuesday 4th April 2017

No incidents reported.

Monday 3rd April 2017

No incidents reported.

Sunday 2nd April 2017

No incidents reported.

Saturday 1st April 2017

No incidents reported.

Friday 31st March 2017

No incidents reported.

Thursday 30th March 2017

No incidents reported.

Wednesday 29th March 2017

No incidents reported.

Tuesday 28th March 2017

No incidents reported.

Monday 27th March 2017

Maintenance - Software update 7.17.3.2

This update has issue fixes.

Key enhancements:

1. Control any actions on records and reduce clutter with Closed states.

2. Manage your CRM storage capacity using Storage Guard.

3. Access CRM data on Vtiger 360 even when you are not connected to the internet.

4. During Import - Merge operation, data rows having blank values in any of the duplicate matching fields are not merged.

 

New Features:

1. Closed States

As the number of records grow, you may feel the need for hiding records that are no longer active. Closed States feature enables you to mark states that should be considered as Closed. In addition to being useful when transferring records, Closed States comes in handy for several uses such as Least loaded assignment.


2. Storage Guard

Storage Guard daily monitors your data stored in the CRM and deletes old data as per deletion policy configured by the instance administrator.

 

Usability areas:

1. Enriched and user friendly Settings landing page.

2. In Internal chat, search for users and group conversations from search bar.

3. To enhance the readability, multi-select picklist values in list view search is changed to checkbox selection.

 

Service Impact : None. Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Monday, 27 March 2017 07:46 GMT