Past incidents

Key enhancements:

Usabilities:

1. Click on Chat from Touchpoints redirects to detail view of the record.
2. View only the users belonging to the group under dropdown in inbox.
3. Idle indicator is dissolved for cases in Resolved state.
4. "Messenger and notification sounds changed".

Service Impact : None. Service will be available during this update, without any disruption.

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Monday, 19 June 2017 05:30 GMT

Maintenance Completed: https://www.vtiger.com - maintenance completed successfully. We thank you for your patience. Please send any questions or issues to support@vtiger.com.

Update: On 11th June 2017 at 05:00 AM GMT, we will be upgrading the underlying infrastructure of vtiger.com, We anticipate this planned maintenance will complete within 5 minutes.

During this maintenance window, all the active CRM sessions will be operational however Signups and logins might be affected for a while.

Please reach to support@vtiger.com in case you come accross any issues while using vtiger.com

Posted On: June 9th, 13:17 GMT

Key Enhancements:

1. Piesync integration with Vtiger to keep your contacts data synchronized between Vtiger and your other favourite cloud apps.
2. View record summary, interactions and touchpoints with an option to edit the record, reply to a comment, set up Event and Tasks without opening the record in full view.
3. Banner announcements to notify Vtiger customers on important product updates and service alerts.
4. Set From Name for all outgoing emails to Company Name or Helpdesk Name in Outgoing Emails settings.
5. Use Amount in Words merge tag for currency fields in any of your Print Templates. For example, Add Merge tags for “Grand Total” field both in numbers and words for Quotes module in Print Templates.
6. Limits on Closed States are removed. You can mark unlimited number of Closed States for a module.
7. Mark all your irrelevant Marketing list as inactive without losing data or deleting any related campaigns.
8. Email notifications on any user following a record now shows the related record name in the subject.
9. Users hosting Vtiger self service portal can set default language using Settings > Configuration > config.inc.php

Usability

• In this update we made over 60 usability improvements.

1. Bolivian Currency symbol has been changed from $b to Bs.
2. Print/Save options available on Dashboard widget headers for quick access
   
   Impact: None, Service will be available during this update, without any disruption.