Past incidents

Key areas

• Date format configured by a user in My preferences page will be adhered when used as a merge tag in a template
• Default organization image and contact image is shown in Profile view of Portal if there are no custom images uploaded by the Portal administrator
• Loss of message while typing in mentions block due to an instant alert from another user in Notification center is addressed
  
  Impact: None, Service will be available during this update, without any disruption.

This update includes usability and performance improvements.

• Key areas:
  • Main Menu
  • Listviews
  • History widget
    
    Impact: Service will continue to be available through out the maintenance window.

• Integration with Exotel Telephony Service
• MailChimp integration now available in Vtiger7
• Option to search SLA name in workflow actions
• Recover deleted emails from trash in Mail manager
• Enhancements to Telephony integration
  • Configure multiple gateways in phone calls
  • Choose the gateway before you make call
  • Voice mail the message
  • Transcript the voice message
  • Link phone call to business hours
  • Edit phone call records
    
    Impact: Service will continue to be available through out the maintenance window.