Past incidents

Key areas

• Duplicate Prevention when creating records.
• Time tracking for Opportunity Sales Stage and Case status.
• Automated Actions based on time spent by a Case or Opportunity in a particular state.
• Call Transfer feature.
• Hosting Customer Portal on own website.
• Lookup Search extended to all fields.
• Option to count only weekdays in Workflow actions.
• Reports Enhancement for Comments module.

Impact: None, Service will be available during this update, without any disruption.

• Our service providers are upgrading the network infrastructure on March 14th between 22:00 hours and March 15th 04:00 hours (GMT). The upgrade is expected to complete within 5 minutes, within the above window. During this upgrade the traffic to our website will be served via backup nodes.

• In case vtiger.com is not accessible, please reach us via [email protected]