Past incidents

Key areas

• Follow and unfollow record was not working.
• Calendar mass change owner was not respecting filter conditions.
• Improving performance of Phone calls module.
• Documents preview for some of PDF’s not showing properly.
• Fixed issue with RSS feed.
  
  Impact: None, Service will be available during this update, without any disruption.

Investigating - "Multiple customers have reported being unable to log in to Vtiger. We are investigating the problem and will post an update here once we know more about the cause and expected resolution time. We apologize the inconvenience."
March 21, 17:08 GMT

Update - "We identified that one of our Europe server is not responding - while rest of the servers are working as expected. Our operation team are diagnosing the issue and working to bring it back soon.."
March 21, 17:20 GMT

Fixed - "Resolved: We got Europe region server back to work. All servers are operational.."
March 21, 18:09 GMT

Key areas

• Duplicate Prevention when creating records.
• Time tracking for Opportunity Sales Stage and Case status.
• Automated Actions based on time spent by a Case or Opportunity in a particular state.
• Call Transfer feature.
• Hosting Customer Portal on own website.
• Lookup Search extended to all fields.
• Option to count only weekdays in Workflow actions.
• Reports Enhancement for Comments module.

Impact: None, Service will be available during this update, without any disruption.