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All systems are functional.

Past incidents

Thursday 10th November 2016

No incidents reported.

Wednesday 9th November 2016

Subset of Japan,Australia and Singapore region customers, Restricted warnings showing up on CRM to records in Contacts,Leads and Calendar.

Resolved - The issue is resolved. This was a result of an unexpected caching fault introduced due to Vtiger Software update 7.16.11. We apologize for the inconvenience.
Nov 10, 02:04 GMT


Identified - This issue was identified and our Engineering and Operations Team is working on the resolution
Nov 10, 01:50 GMT


Investigating - We are investigating reports of restricted warnings showing up on CRM to records in Contacts,Leads and Calendar modules, List view data population missing.
Nov 09, 21:26 GMT

Maintenance - Software update 7.16.11

This update includes bug fixes.

Key Features:

  • Distribute Leads/Cases/Opportunities equally among groups using Round Robin assignment or least loaded assignment rules.
  • Bi-weekly option of Invoice generation added to Subscription frequency.
  • Create and Edit permission separately available in Profiles.
  • Option to select recurrence of event on second and third week in Calendar.
  • Filter Project tasks view on Gantt Chart based on Project Task Start Date.
  • Option to add a reference record during quick creation of any child module record. For example, during Contact creation you can add Organization record.
  • Get Desktop notifications on Upcoming activity, @ mentions, Direct messages, new social post, etc.
  • Idle indicator is shown on list view, detail view and Kanban view of Leads, Contacts, Opportunities, Organization and Cases.
  • View Latest updates on features in Vtiger from Help menu.
  • Admin can mark the Adjustment and S&H Amount field (Charges) as inactive or read only from profiles.
  • Update section in Record view shows the relevant system actions such as Workflow, Webforms, Mailroom, etc.
Service Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.
Posted On: November 09th, 19:50 GMT

Tuesday 8th November 2016

No incidents reported.

Monday 7th November 2016

No incidents reported.

Sunday 6th November 2016

No incidents reported.

Saturday 5th November 2016

No incidents reported.

Friday 4th November 2016

No incidents reported.

Thursday 3rd November 2016

No incidents reported.

Wednesday 2nd November 2016

No incidents reported.

Tuesday 1st November 2016

No incidents reported.

Monday 31st October 2016

No incidents reported.

Sunday 30th October 2016

No incidents reported.

Saturday 29th October 2016

No incidents reported.

Friday 28th October 2016

No incidents reported.

Thursday 27th October 2016

No incidents reported.