Past incidents

Key enhancements:

1. Option to view Forecast by weighted revenue in addition to Opportunity Amount.

• Opportunity Amount - Forecast page continues to behave as-is with Adjusted Amounts rolled up.
• Weighted Amount - Forecast page rolls up Weighted revenue amounts of individual opportunities.

2. Users can now reopen the closed records through Web Services API.

3. Retrieve and Query Web Services API have been enhanced to support tags., only accessible tags for the user will be returned.

4. Storage space per user in Exclusive Edition is increased to 500MB.

Usability:

1. Progress notification is displayed to user while a value look up is in progress.

2. Record assignment notification message to a user includes link to related record.

3. Email Compose window doesn’t appear if Email Opt Out option is enabled for a Contact or Lead.

Service Impact : None. Service will be available during this update, without any disruption.

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Tuesday, 25 April 2017 06:40 GMT

Maintenance Completed

The service maintenance is completed Email campaign service is accessible now. Thanks for your patience and cooperation.

With this upgrade, we enhanced capabilities on Email campaign by improving the email delivery times, robust bounce tracking and added support for more authentication mechanisms. These features will help you in better and faster engagement with your clients.

Update

We will be deploying a major update to the infrastructure that handles email campaigns sent from Vtiger CRM. This update aims to drastically improve the sending speed and delivery awareness of email campaigns and auto-responders sent from Vtiger. While we expect the impact of this update to be minimal, during the maintenance window (05:30 AM UTC to 11:30 AM UTC) you may be temporarily unable to send email campaigns from Vtiger.

Changes required from CRM users

Update the SPF record of your domain to

v=spf1 include:ca.vtiger.email include:vtigermails.com include:mail.od1.vtiger.com ~all

Add a sender ID record of your domain to

v=spf2.0/pra include:ca.vtiger.email include:vtigermails.com ~all

Posted on

Apr 04, 05:30 GMT