Past incidents

Key Enhancements:

1. Piesync integration with Vtiger to keep your contacts data synchronized between Vtiger and your other favourite cloud apps.
2. View record summary, interactions and touchpoints with an option to edit the record, reply to a comment, set up Event and Tasks without opening the record in full view.
3. Banner announcements to notify Vtiger customers on important product updates and service alerts.
4. Set From Name for all outgoing emails to Company Name or Helpdesk Name in Outgoing Emails settings.
5. Use Amount in Words merge tag for currency fields in any of your Print Templates. For example, Add Merge tags for “Grand Total” field both in numbers and words for Quotes module in Print Templates.
6. Limits on Closed States are removed. You can mark unlimited number of Closed States for a module.
7. Mark all your irrelevant Marketing list as inactive without losing data or deleting any related campaigns.
8. Email notifications on any user following a record now shows the related record name in the subject.
9. Users hosting Vtiger self service portal can set default language using Settings > Configuration > config.inc.php

Usability

• In this update we made over 60 usability improvements.

1. Bolivian Currency symbol has been changed from $b to Bs.
2. Print/Save options available on Dashboard widget headers for quick access
   
   Impact: None, Service will be available during this update, without any disruption.

Update - Users in EU region might experience delays due to ongoing maintenance, In case this happens please reload the page after 5 minutes.
May 25th, 08:10 GMT

Key enhancements:

1. Enhancement in Xero sync
   
   a. Vtiger Contact Type and Vtiger Organization Type field values are being set based on the records associated with Xero contact. For example, if Xero Contact has both Invoice and Bills related to it, in Vtiger Contact Type and Organization Type are set to “Customer & Vendor” value. For more details, please refer to mapping table.
   
   
   
   
   
   b. Only Sales Invoice in Xero is synced with Vtiger Invoice. Bills were also being synced to Invoices. With this enhancement, only Sales Invoices are synced from Xero to Vtiger.
   
   c. Primary contact related to a Contact in Xero is retained even after sync process. The order of other contacts in Xero might change.
   
   
2. Option to set up company wide font family and font size for all the emails sent from Vtiger.
   
   
3. Option to set the record identifier of the referrer record in Workflow actions.
   For example: When a Service Contract is due for renewal, set up a Workflow to create a renewal Opportunity. Via Create Record action, set Organization value of the new Opportunity using Opportunity > Organization = Service Contract > Organization ID.
   
   
4. Send Appointment Links right from your Contacts, Cases and Opportunity modules. Also, Contact details are auto-filled in appointment registration form.
   
   
5. Update Actual Closed Date and Amount on Deal closure.
   
   
6. In Inbox Compose window, a warning is shown if any of the email recipients has opted out from all emails.
   
   
7. “No Content” message is displayed when the Email body content is blank.

Service Impact : None. Service will be available during this update, without any disruption.

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Monday, 22 May 2017 04:55 GMT