Past incidents

Key enhancements:

1. Admins can configure which touchpoints influence record’s idle state.
2. Behavior of roles based picklist is changed from Access Denied to read-only.
3. Webhooks log has 3 new columns - Request, Detail view record URL, and Action.
4. All internal links now open in a new browser tab.
5. Composing an email from the related emails tab of a case now automatically puts the related contact’s primary email in the ‘to’ field.

Usabilities:

1. Email conversation view is enhanced to show attachments inline without need to click on an email.
2. In Picklist dependency, select or deselect the picklist values in mass.

Service Impact : None. Service will be available during this update, without any disruption.

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Friday, 14 July 2017 10:50 GMT

Resolved:

We have resolved the incident. Vtiger Login is functioning normally.

Posted On: Saturday, 15 July 2017 05:30 GMT

We are currently having an issue with the Vtiger CRM login from 04:40 GMT , 15/07/2017.

We have notified our cloud service provider about this incident, and we are looking into the cause. Further announcement will be made soon.

Sorry for the inconvenience.

Posted On: Saturday, 15 July 2017 04:50 GMT