Past incidents

• Completed:

The scheduled maintenance has been completed and all instances are now operating normally.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

• In Progress:

Scheduled maintenance is currently in progress. We will provide updates as necessary.

• Scheduled:

On Sunday, 21 April 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in Japan region. We anticipate this planned maintenance will take 4 to 5 hours to complete.

During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.

If you have any questions or concerns, Please reach us at [email protected]

Posted On: Saturday, 20 April 2019 22:30 GMT

New Feature:

Reactions for comments - You can now react to the comments added by your team.

1. Webforms are enhanced to have multiple record creation on a single submission.
E.g., A webform for contacts module can create a case on a submission.
2. You can now see the total of Purchase Cost, Margin, Mark up Percentage, and Margin Percentage under the Line Item block in an inventory record.
3. Tax fields of inventory records can now have a default value to avoid manual entering.
4. Admins can now deactivate the charges on taxes in Tax Management Settings.
5. Expressions are now flexible to calculate the time difference between the date fields of different modules.

Posted On: Tuesday, 16 April 2019 02:30 PM UTC

Scheduled server maintenance has been completed successfully.If you are experiencing any problem with your mailroom services please write us to [email protected].