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Past incidents

Sunday 19th May 2019

Scheduled maintenance on Singapore Region
  • Completed:
  • The scheduled maintenance has been completed and all instances are now operating normally.

    If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

    Posted On: Sunday, 19 May 2019 08:47 AM GMT



  • In Progress:
  • Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Posted On: Sunday, 19 May 2019 04:01 AM GMT


  • Maintenance:

  • Scheduled On Sunday, 19th May 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in Singapore region. We anticipate this planned maintenance will take 6 to 7 hours to complete.


    During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.


    If you have any questions or concerns, Please reach us at [email protected]

    Posted On: Thursday, 17 May 2019 04:40 GMT

    Mailroom Service - Scheduled disk upgrade in Australia region

    Update: Scheduled server maintenance has been completed successfully.If you are experiencing any problem with your mailroom services please write us to [email protected].

    Saturday 18th May 2019

    No incidents reported.

    Friday 17th May 2019

    No incidents reported.

    Thursday 16th May 2019

    No incidents reported.

    Wednesday 15th May 2019

    Delay in Email Delivery for Frankfurt region.

    Resolved : Emails delay delivery issue is resolved now. Please reach us if you have any concerns.

    Tuesday 14th May 2019

    No incidents reported.

    Monday 13th May 2019

    No incidents reported.

    Sunday 12th May 2019

    Scheduled maintenance on Europe-Frankfurt Region
  • Completed:
  • The scheduled maintenance has been completed and all instances are now operating normally.

    If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

    Posted On: Sunday, 12 May 2019 12:00 PM GMT


  • In Progress:
  • Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Posted On: Sunday, 12 May 2019 06:01 AM GMT


  • Maintenance:

  • Scheduled On Sunday, 12th May 2019 at 06:00 AM GMT, We will be performing an upgrade of the operating system for instances in Europe-Frankfurt region. We anticipate this planned maintenance will take 6 to 7 hours to complete.


    During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.


    If you have any questions or concerns, Please reach us at [email protected]

    Posted On: Thursday, 10 May 2019 01:30 GMT

    Saturday 11th May 2019

    No incidents reported.

    Friday 10th May 2019

    No incidents reported.

    Thursday 9th May 2019

    No incidents reported.

    Wednesday 8th May 2019

    No incidents reported.

    Tuesday 7th May 2019

    No incidents reported.

    Monday 6th May 2019

    No incidents reported.

    Sunday 5th May 2019

    No incidents reported.