Past incidents

The scheduled maintenance has been completed and all instances are now operating normally.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, 02 June 2019 09:31 AM GMT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted On: Sunday, 02 June 2019 04:01 AM GMT

Scheduled On Sunday, 2nd June 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in Europe.Ireland region. We anticipate this planned maintenance will take 6 to 7 hours to complete.

During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.

If you have any questions or concerns, Please reach us at [email protected]

Posted On: Thursday, 30 May 2019 13:40 GMT

The scheduled maintenance has been completed and all instances are now operating normally.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, 26 May 2019 10:11 AM GMT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted On: Sunday, 26 May 2019 04:01 AM GMT

Scheduled On Sunday, 26th May 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in US North.Virginia region. We anticipate this planned maintenance will take 6 to 7 hours to complete.

During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.

If you have any questions or concerns, Please reach us at [email protected]

Posted On: Thursday, 23 May 2019 13:40 GMT

Release updates in May 2019:

This document includes the new features, enhancements, bug fixes, and usability updates in Vtiger for the 7.19.5.2 version.

Software maintenance update.

1. New fields - Billing Type and Duration are added to the Products module and the Line Item block respectively to select the mode of billing.
E.g., When a product is delivered as a bundle for several months, the Billing Type is set as Subscription and the Duration is set to ‘n’ month in the invoice.
2. You can now insert Appointment links, Survey Link, and the documents in an Email Template.
3. The Find Duplicates action in the List View of a module is now applied specifically on a selected List.
4. A default One to Many relationship is added between Quotes and Invoices.
5. The Used Units of the Service Contracts get updated when the Case is set to Resolved status too.

Posted On: Tuesday, 21 May 2019 02:46 PM UTC

The scheduled maintenance has been completed and all instances are now operating normally.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, 19 May 2019 08:47 AM GMT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted On: Sunday, 19 May 2019 04:01 AM GMT

Scheduled On Sunday, 19th May 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in Singapore region. We anticipate this planned maintenance will take 6 to 7 hours to complete.

During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.

If you have any questions or concerns, Please reach us at [email protected]

Posted On: Thursday, 17 May 2019 04:40 GMT