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All systems are functional.

Past incidents

Tuesday 18th June 2019

Maintenance - Software Update 7.19.6.2

Enhancements:

  1. Light Agent users now have the ability to assign a record to other users and groups.

CRM with below 30 users:
Asia Pacific Europe US East
Tokyo Singapore Mumbai Sydney Ireland Frankfurt N.Virginia
17 June 2019 19 June 2019 17 June 2019 24 June 2019 20 June 2019 20 June 2019 24 June 2019
18:00 UTC 17:00 UTC 20:30 UTC 14:00 UTC 03:00 UTC 03:00 UTC 08:00 UTC

CRM with 30 users and above:
Asia Pacific Europe US East
Tokyo Singapore Mumbai Sydney Ireland Frankfurt N.Virginia
26 June 2019 26 June 2019 26 June 2019 26 June 2019 26 June 2019 26 June 2019 26 June 2019
18:00 UTC 17:00 UTC 20:30 UTC 14:00 UTC 03:00 UTC 03:00 UTC 08:00 UTC

Posted On: Tuesday, 18 June 2019 05:53 PM UTC

Monday 17th June 2019

No incidents reported.

Sunday 16th June 2019

Mailroom Service - Scheduled disk upgrade in USA region

Update: USA region maintenance has been completed. If you have any issue related to mailroom service, feel free to contact us at [email protected].

Saturday 15th June 2019

No incidents reported.

Friday 14th June 2019

No incidents reported.

Thursday 13th June 2019

No incidents reported.

Wednesday 12th June 2019

No incidents reported.

Tuesday 11th June 2019

No incidents reported.

Monday 10th June 2019

No incidents reported.

Sunday 9th June 2019

No incidents reported.

Saturday 8th June 2019

No incidents reported.

Friday 7th June 2019

No incidents reported.

Thursday 6th June 2019

Scheduled maintenance on Dedicated servers
  • Completed:

    • The scheduled maintenance has been completed and all instances are now operating normally.

    If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

    Posted On: Sunday, 09 June 2019 06:17 AM GMT



  • In Progress:

    • Scheduled maintenance is currently in progress. We will provide updates as necessary.

    Posted On: Sunday, 9th June 2019 04:01 AM GMT


  • Maintenance:

    • Scheduled On Sunday, 9th June 2019 at 04:00 AM GMT, We will be performing an upgrade of the operating system for instances in Dedicated servers. We anticipate this planned maintenance will take 4 to 5 hours to complete.


    During this maintenance window, Vtiger CRM service will not be accessible and all background operations scheduled during this time frame will be paused.All operations will resume immediately after the end of the maintenance window.


    If you have any questions or concerns, Please reach us at [email protected]

    Posted On: Thursday, 6th June 2019 13:40 GMT

    Wednesday 5th June 2019

    No incidents reported.

    Tuesday 4th June 2019

    No incidents reported.