Past incidents

Enhancements:

1. Option to add rich text to the Announcement in a Customer Portal is now available.
2. New Extension - Websense Chat is introduced to enable live chat with your customers from the website.

CRM with below 30 users:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
01 Jun 2020	01 Jun 2020	03 Jun 2020	08 Jun 2020	04 Jun 2020	04 Jun 2020	08 Jun 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

CRM with 30 users and above:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
10 Jun 2020	10 Jun 2020	10 Jun 2020	10 Jun 2020	10 Jun 2020	10 Jun 2020	10 Jun 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

Posted On: Monday, 01 Jun 2020 15:55 PM UTC

Completed

The scheduled maintenance of the Email Campaign Bounces reporting service has been completed.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, May 23, 2020, 06:48 PM GMT

Maintenance

On Saturday, May 23th 2020, 4:30 AM GMT, Vtiger Email Campaigns bounce reporting service will undergo scheduled maintenance for a server migration. We anticipate this planned maintenance will take up to 7.30 hours to complete.

Affected services: During this maintenance window, All the operations related to bounce reporting service will be unavailable, and it will be resumed immediately after the maintenance window.

Update: Operations related to the email campaign will resume immediately after the maintenance window. If you have any questions, please feel free to reach us at [email protected]

Posted on: May 20, 03:00PM UTC