Past incidents

Maintenance Start Time: 12:00 AM UTC - Sunday, 11 October 2020
Estimated duration: 2 Hours

Completed:
Scheduled maintenance has been completed. Thank you for your patience and cooperation.

Posted On: Sunday, 11 October 2020 12:35 AM UTC

In Progress:
Scheduled maintenance is currently in progress. We will provide updates as necessary

Posted On: Sunday, 11 October 2020 12:00 AM UTC

Scheduled:
We will be bringing Scheduler service down for a drive cleanup which will help to remove unwanted or completed scheduler jobs.
Scheduler service will be offline and unavailable during this operation. We will update this page when the maintenance is complete.

Posted On: Thursday, 8 October 2020 11:15 AM UTC

Enhancements:

1. You can now visualize Sales Forecast based on the Pipeline and Opportunity Type.
2. Admins can control our Support Agents’ access to the CRM by removing the access permissions. Agents who have already logged in to your CRM automatically get log out.

CRM with below 30 users:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
05 October 2020	05 October 2020	07 October 2020	12 October 2020	07 October 2020	07 October 2020	12 October 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

CRM with 30 users and above:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
14 October 2020	14 October 2020	14 October 2020	14 October 2020	14 October 2020	14 October 2020	14 October 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

Posted On: Saturday, 03 October 2020 05:30 AM UTC

Maintenance Start Time: 06:00 AM UTC - Sunday, 04 October 2020
Estimated duration: 2 Hours

Completed:
Scheduled maintenance has been completed. Thank you for your patience and cooperation.

Posted On: Sunday, 4 October 2020 6:33 AM UTC

In Progress:
Scheduled maintenance is currently in progress. We will provide updates as necessary

Posted On: Sunday, 4 October 2020 6:00 AM UTC

Scheduled:
We will be bringing Scheduler service down for a drive cleanup which will help to remove unwanted or completed scheduler jobs.
Scheduler service will be offline and unavailable during this operation. We will update this page when the maintenance is complete.

Posted On: Thursday, 1 October 2020 13:05 PM UTC

Vtiger Mailroom service Maintenance: On Sunday, October 4th, 2020 at 04:30 AM GMT, Vtiger US Mailroom service will undergo scheduled maintenance for migration. We anticipate this planned maintenance will take between 6 hours to complete.

Affected services: During this maintenance window, Vtiger mailroom service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the Mailroom service will resume immediately after the end of the maintenance window.

Update: If you have any questions about the scheduled maintenance, feel free to contact us at [email protected].