Past incidents

Completed

The scheduled maintenance of the Mumbai,Singapore,USA and Europe Frankfurt Region servers has been completed.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, December 20, 2020, 5:52 AM GMT

Scheduled maintenance: On Sunday, 20th December 2020 at 04:30 AM GMT, we will be performing system maintenance activities in Mumbai, Singapore, USA & Europe Frankfurt regions. We anticipate this planned maintenance will take 1 hour to complete.

Affected services: During this maintenance window, Vtiger Mailroom & Outgoing email services will not be accessible and all background operations scheduled during this time frame will be paused. All operations will resume immediately after the end of the maintenance window.

Update: If you have any questions or concerns, Please reach us at [email protected]

Enhancements:

1. New field - Is Closed? is added to all the modules list view to know the closed status of a record. This field can be used in Workflow criteria.
2. Option to sort the values of the multi-select combo box field alphabetically is not available.

CRM with below 30 users:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
14 December 2020	16 December 2020	14 December 2020	21 December 2020	17 December 2020	17 December 2020	21 December 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

CRM with 30 users and above:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
23 December 2020	23 December 2020	23 December 2020	23 December 2020	23 December 2020	23 December 2020	23 December 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

Posted On: Monday, 14 December 2020 04:23 PM UTC