Past incidents

Update: We have completed the scheduled server migration in the europe region. If you have any questions about the scheduled maintenance, feel free to contact us at [email protected].

Vtiger Mailroom service Maintenance: On Sunday, June 11th, 2023, at 03:00 AM GMT, Vtiger Europe Mailroom service will undergo scheduled maintenance for migration. We anticipate this planned maintenance will take between 4 hours to complete.

Affected services: Vtiger mailroom service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the Mailroom service will resume immediately after the end of the maintenance window.

Update:

COMPLETED maintenance in Vtiger Web Chat service

Posted On: June 04, 13:00 GMT

Vtiger Web Chat service Maintenance: On Sunday, Jun 4th, 2023 at 08:30 AM GMT, Vtiger Web Chat service will undergo scheduled maintenance for migration. We anticipate this planned maintenance will take between 6 hours to complete.

Affected services: During this maintenance window, Vtiger Chat service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the Chat service will resume immediately after the end of the maintenance window.

Update: If you have any questions about the scheduled maintenance, feel free to contact us at [email protected].