Past incidents

Update - Maintenance completed succesfully.
Dec 14, 08:35 GMT

Update - During this update there shall be no downtime.
Dec 14, 08:30 GMT

Upgrade - We have upgraded our outgoing mail server.
Dec 14, 08:20 GMT

This update fixes issue with showing Currency symbol in Widgets, Text formatting in Comments, plus 50 other minor bug fixes and usability improvements.

Impact: Service will continue to be available throughout the maintenance window.

Resolved - The service issue has been resolved successfully, customers can now access Global search normally. During this time, there was a network issue between the FTS Server.
Dec 08, 09:40 GMT

Investigating - Currently Global Search is not working for some of the customers in Australian region, we are investigating the issue and will keep you updated regarding the progress.
Dec 08, 08:30 GMT

Resolved - The service issue has been resolved successfully, During this time, a subset of customers may have experienced an inability to access the Vtiger application. Thank you for your patience during this situation..
Dec 08, 00:40 GMT

Update - Vtiger Operations Team has identified that the database server is incurring huge requests, which is slowing down the server
Dec 07, 22:00 GMT

Monitoring - Currently one of the servers in US region is behaving abnormally, we are investigating the issue and will keep you updated regarding the progress.
Dec 07, 21:30 GMT