Past incidents

Key areas

Mail manager we are also now allowing user names that were not in email format.
Project task Status field showing “Access Denied” for non admin users.
Pivot reports not showing data in the order selected.
Day of the Week is not showing in Agenda view.


Impact: None, Service will be available during this update, without any disruption.

Resolved - Issue has been resolved and now the login's are working normally
Apr 21, 8:07 GMT

Identified - This issue was identified and our Operations Team is working on the resolution
Apr 21, 08:00 GMT

Investigating - We are investigating reports of login failure.
Apr 21, 07:45 GMT

Key areas

--Inactive users were also added while showing billing details. --Calendar report was not showing result when related module is removed. --In Reports we were not formatting data properly for multi-select drop down. --In Forecast managers were not able to edit subordinates Forecast amount.

Impact: None, Service will be available during this update, without any disruption.