Past incidents

Key areas

• Kanban visual board is available to track your Opportunities stage wise and focus better on the open Opportunities.
• Web forms allow file attachments which are linked to the Contact record in Vtiger on submission.
• Administrator can set the primary group of a user. This group is automatically picked when a new case is assigned to the user.
• Track which email templates are doing well by viewing the Stats (Sent Vs number of Clicks, number of Opens) by Email template.
• Alphanumeric FROM number support added for Twilio SMS.
• Vtiger integration with Telzio telephony provider.
• Administrator can suspend a user and transfer his records later to another user.
• Compose email now shows suggestions for CC and BCC field.

Impact: None, Service will be available during this update, without any disruption.