Past incidents

This update includes bug fixes.

Key Fixes

• The mails sent from the Projects are not getting attached to the related Contact and Organization.
• Events custom fields are not showing in report.
• In Cases Module, the Group should not be a link for a non-admin user.
• A click on global search icon doesn't work and the mouse pointer doesn't change it to hand pointer.
• 'Click here to manage List columns' does not show up custom fields to be selected.
• Import does not get in data for fields that are not mapped in Saved Mapping.
• Checkbox values are showing value as empty when value is 'No'.

Impact: None, Service will be available during this update, without any disruption.

Pacific	East Asia	South Asia & Middle East	Europe	Americas
14:00 GMT	18:00 GMT	17:00 GMT	03:00 GMT	08:00 GMT

Time: Servers in different regions will be updated at different times, as noted above.

Posted On: June 13th, 09:45 GMT

Fixed - This issue is fixed now, and service is now available back for the disrupted nodes.
June 05, 07:11 GMT

Update - This issue originated due to the service disruption from the Amazon Australia network issue, our Operations team is working to get those nodes online.
June 05, 06:15 GMT

Investigating - We are investigating reports of login and service disruption issues in our Australian Region.
June 05, 06:00 GMT

Service update - Around 03:30 GMT Vtiger was unreachable to some of the customers in Asia-Pacific region. This issue occurred because of the Godaddy DNS issue which they confirmed via their twitter handle GoDaddyHelp.
Posted on: June 03, 06:30 GMT

Fixed - This issue is fixed now, and service is now available back for the disrupted node.
June 01, 09:30 GMT

Update - This issue originated due to the service disruption from the Amazon stack, our Operations team is working to get that node online.
June 01, 08:45 GMT

Investigating - We are investigating reports of login and service disruption issues in one of our US server.
June 01, 08:00 GMT