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All systems are functional.

Past incidents

Tuesday 28th June 2016

No incidents reported.

Monday 27th June 2016

No incidents reported.

Sunday 26th June 2016

No incidents reported.

Saturday 25th June 2016

No incidents reported.

Friday 24th June 2016

No incidents reported.

Thursday 23rd June 2016

No incidents reported.

Wednesday 22nd June 2016

No incidents reported.

Tuesday 21st June 2016

No incidents reported.

Monday 20th June 2016

No incidents reported.

Sunday 19th June 2016

No incidents reported.

Saturday 18th June 2016

No incidents reported.

Friday 17th June 2016

No incidents reported.

Thursday 16th June 2016

CRM Access Issue

Fixed - This issue is fixed now. We apologize for the inconvenience and thank you for your patience and continued support. If you are still experiencing an issue, Please write us to [email protected].
June 17th, 00:49 AM GMT

Update - This issue originated due to the third party library loading failure, our Operations team is working to fix issue for all the affected customers.
June 17th, 00:24 AM GMT

Investigating - Vtiger Team observed and receive reports from customers that CRM App is not functional with unresponsive Menu Button and actions in Dashboard & Related Tab access in Detail Views Pages. A high priority ticket has been raised. Our engineering is currently investigating the issue.
June 16th, 20:04 PM GMT

Wednesday 15th June 2016

No incidents reported.

Tuesday 14th June 2016

No incidents reported.

Monday 13th June 2016

Maintenance - Software update 7.16.6

This update includes bug fixes.

Key Fixes

  • The mails sent from the Projects are not getting attached to the related Contact and Organization.
  • Events custom fields are not showing in report.
  • In Cases Module, the Group should not be a link for a non-admin user.
  • A click on global search icon doesn't work and the mouse pointer doesn't change it to hand pointer.
  • 'Click here to manage List columns' does not show up custom fields to be selected.
  • Import does not get in data for fields that are not mapped in Saved Mapping.
  • Checkbox values are showing value as empty when value is 'No'.


Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.

Posted On: June 13th, 09:45 GMT