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All systems are functional.

Past incidents

Wednesday 13th July 2016

No incidents reported.

Tuesday 12th July 2016

No incidents reported.

Monday 11th July 2016

No incidents reported.

Sunday 10th July 2016

No incidents reported.

Saturday 9th July 2016

No incidents reported.

Friday 8th July 2016

No incidents reported.

Thursday 7th July 2016

No incidents reported.

Wednesday 6th July 2016

No incidents reported.

Tuesday 5th July 2016

No incidents reported.

Monday 4th July 2016

Maintenance - Software update 7.16.7

This update includes features, usability and feature enhancements and issues fixes.

Key Areas

  • Report not showing any values after deleting the custom module reference field.
  • Default taxes if renamed do not reflect on Reports.
  • Replying the emails which are attached from outlook is not picking up the correct email address.
  • Leads created from mailroom is assigning records to account owner instead of groups.
  • Hebrew language characters are not arranged correctly in chart reports.
  • Sending emails to contacts from tag is selecting all the contacts
Service Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.

Posted On: July 04th, 03:30 GMT

Sunday 3rd July 2016

No incidents reported.

Saturday 2nd July 2016

No incidents reported.

Friday 1st July 2016

No incidents reported.

Thursday 30th June 2016

Global Search not working for some customers in Europe servers

Resolved - The service issue has been resolved successfully, customers can now access Global search normally.
June 30, 06:00 GMT


Investigating - Currently Global Search is not working for some of the customers in Europe region, we are investigating the issue and will keep you updated regarding the progress.
June 30, 05:30 GMT

Wednesday 29th June 2016

Maintenance - Software update 7.16.6.3

This update includes features, usability and feature enhancements and issues fixes.

Key Areas

  • Dynamic fields and blocks can be defined on a module to control visibility based on business rules.
  • Tasks are set as private by default but Admin now can now control the visibility via Sharing rules.
  • Comments added to a record in CRM can be marked as Internal / External. Only external comments are published on customer portal.
  • Group by Week option available for date time fields in Chart reports.
  • Summary view enabled for Project Tasks module.
Service Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT
Time: Servers in different regions will be updated at different times, as noted above.

Posted On: June 28th, 01:25 GMT