Past incidents

Actions to Prevent Future Incidents:

Vtiger Operations Team made the improvements to the monitoring system to identify the mail delays more resilient against this type of delay in the future.

We have Identified and resolved the issue which is causing delay in sending emails .So there shouldn't be any delay in sending emails from now.

Currently you might experience some delays on mails sent via default outgoing mail server in Japan Region.

Key Features:

• Opportunity detail view is enhanced to provide a visual sales stage progression bar with time spent on each stage.
• All system emails sent from Vtiger will be sent as , via Vtiger mail servers irrespective of outgoing email server configured in Vtiger for better diagnosis by support team.
• Users can now send any related Quotes/Invoices/Service contracts/ .. other related module for signing using predefined Vtiger print template to the Esign recipient.
• An Email record is created for Scheduled Report/Scheduled Import/Calendar Reminder and available as a report.
• Configure your SMPP server details in SMS Notifier to support various SMS providers.
• Auto retry any failed emails from Workflow or any background process.
• Vtiger provides an option to "Add Product" & "Add Service" after each line item section(Quotes /Sales Order / Purchase Order / Invoices).

Impact: None, Service will be available during this update, without any disruption.