Past incidents

Resolved - This incident has been resolved.
Sep 08, 07:20 GMT

Identified - We have discovered the cause of the database issue and are currently working on restoring functionality.
Sep 08, 07:00 GMT

Key enhancements:

1. Get notified real time on any email opens, clicks, document views and reshares.
2. New full-view Notification center opens in new tab, and includes email alerts.
3. New filters added in Inbox to view unread or all conversations.
4. Create a custom chart and/or pin them instantly to your dashboard.
5. Customer Portal setting to set default view as All/Mine.
6. Send SMS messages via SMS Country.

Usability:

1. In Cases workflow’s update action, you can update the group field with the Assigned user’s Primary group.

Service Impact : None. Service will be available during this update, without any disruption.

Time : Servers in different regions will be updated at different times, as noted above.

Posted On: Friday, 25 August 2017 14:00 GMT