Subscribe

All systems are functional.

Past incidents

Friday 16th February 2018

No incidents reported.

Thursday 15th February 2018

No incidents reported.

Wednesday 14th February 2018

Vtiger CRM Scheduler - Scheduled maintenance

Maintenance Start Time: 07:00 AM UTC - Sunday, 18 February 2018
Estimated duration: 2 Hours

Completed:
Scheduled maintenance has been completed. Thank you for your patience and cooperation.

Posted On: Sunday, 18 February 2018 9:34 AM UTC

In Progress:
Scheduled maintenance is currently in progress. We will provide updates as necessary

Posted On: Sunday, 18 February 2018 7:30 AM UTC

Scheduled:
We will be bringing Scheduler service down for a drive cleanup which will help removing unwanted or completed scheduler jobs.
Scheduler service will be offline and unavailable during this operation. We will update this page when the maintenance is complete.

Posted On: Wednesday, 14 February 2018 2:59 AM UTC

Tuesday 13th February 2018

No incidents reported.

Monday 12th February 2018

Maintenance - Software update 7.18.2.1

In this release we have resolved a large number of bugs.


Enhancements:

  1. Buy one-time credits and change Email marketing plan right from the Email Campaign widget.
  2. Billing page is enhanced to show the detailed subscription information.
  3. SAML login page is now available on searching by instance URL directly.
  4. Upload email attachments to Vtiger, Drive or Dropbox.

Usability:

  1. Click on the “New Comment” button in the Vtiger Buzz to compose a new comment.
  2. SMS Notifier Enhancements.
    1. View character count while typing a text message.
    2. SMS that exceeds the maximum character limit gets sent as multiple SMS.
  3. Option to delete the Shared Calendar is no longer available because the deleted calendars do not revert.
  4. Images larger than 1000px fits to the comment box width.
    5. `
Impact: None, Service will be available during this update, without any disruption.

Pacific East Asia South Asia & Middle East Europe Americas
14:00 GMT 18:00 GMT 17:00 GMT 03:00 GMT 08:00 GMT


Time: Servers in different regions will be updated at different times, as noted above.

Posted On: Monday, 12 February 2018 06:00 GMT

Sunday 11th February 2018

No incidents reported.

Saturday 10th February 2018

No incidents reported.

Friday 9th February 2018

No incidents reported.

Thursday 8th February 2018

No incidents reported.

Wednesday 7th February 2018

No incidents reported.

Tuesday 6th February 2018

No incidents reported.

Monday 5th February 2018

No incidents reported.

Sunday 4th February 2018

Emails delivery is delayed - Australia region

Resolved : This issue was resolved and mail service is now operational. All the delayed emails has been sent.
Posted On: Feb 05th, 07:00 UTC
Identified : This issue was identified and our operations team is working on the resolution.
Posted On: Feb 05th, 02:00 UTC
Investigating : Currently you might experience some delays on mails sent via default vtiger outgoing mail server in AUS Region.
Posted On: Feb 04th, 17:18 UTC

Saturday 3rd February 2018

No incidents reported.

Friday 2nd February 2018

Urgent - Hotfix

This update delivers critical Invoice fixes to the product.

Impact: We had to do an unscheduled maintenance update to fix an issue. This update had to be done to fix an issue related to an extra decimal appearing in Invoice for customers having a specific configuration. The update started at 16:30 GMT and was completed by 20:30 GMT . During this time frame the service might be intermittently unavailable for 10 to 15 mins due to resources being diverted to the update process..
Posted On: Feb 3rd, 06:00 GMT