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All systems are functional.

Past incidents

Saturday 3rd March 2018

No incidents reported.

Friday 2nd March 2018

No incidents reported.

Thursday 1st March 2018

No incidents reported.

Wednesday 28th February 2018

Emails delivery is delayed

Resolved:
Emails delayed delivery is resolved now.

Posted On: Friday, 2 March 2018 11:59 AM UTC

Identified : This issue was identified and our operations team is working on the resolution. Once the issue is resolved we'll attempt to retry failed emails(if any).
Posted On: Thursday, 1 March 2018 01:30 UTC
Investigating : Currently you might experience some delays on mails sent via default vtiger outgoing mail server.
Posted On: Wednesday, 28 February 2018 16:48 UTC

Tuesday 27th February 2018

No incidents reported.

Monday 26th February 2018

No incidents reported.

Sunday 25th February 2018

No incidents reported.

Saturday 24th February 2018

No incidents reported.

Friday 23rd February 2018

Maintenance - Software update 7.18.2.2

In this release we have resolved a large number of bugs and usability issues.

Enhancements:

  1. Save time by reusing segments and avoid creating multiple marketing lists for an Email Campaigns.
  2. Compute values while generating PDF by adding expressions in Print Templates.
  3. Workflows create/update are done in admin user context - this will ensure that profile-level restrictions do not block workflows.
  4. Belarusian Ruble Currency code updated to BYN.
Impact: None, Service will be available during this update, without any disruption.

Posted On: Friday, 23 February 2018 4:07 AM UTC

Thursday 22nd February 2018

No incidents reported.

Wednesday 21st February 2018

No incidents reported.

Tuesday 20th February 2018

No incidents reported.

Monday 19th February 2018

Vtiger - India Support/Sales phone line are not reachable

Resolved:
Customer support/sales number from India have been updated to new number +919742255889.

Posted On: Monday, 19 February 2018 11:00 AM UTC

Identified:
Inbound calls to Indian line +919243602352 are affected during the transition of Tata Teleservices network to Airtel mobile network under an Intra Circle Roaming (ICR) arrangement.

Posted On: Monday, 19 February 2018 10:35 AM UTC

Investigating:
Customer support/sales calls on Indian line +919243602352 are not reachable at the moment, please raise your query via other standard support channels.

Posted On: Monday, 19 February 2018 10:20 AM UTC

Sunday 18th February 2018

No incidents reported.

Saturday 17th February 2018

No incidents reported.