Past incidents

Resolved:
Customer support/sales number from India have been updated to new number +919742255889.

Posted On: Monday, 19 February 2018 11:00 AM UTC

Identified:
Inbound calls to Indian line +919243602352 are affected during the transition of Tata Teleservices network to Airtel mobile network under an Intra Circle Roaming (ICR) arrangement.

Posted On: Monday, 19 February 2018 10:35 AM UTC

Investigating:
Customer support/sales calls on Indian line +919243602352 are not reachable at the moment, please raise your query via other standard support channels.

Posted On: Monday, 19 February 2018 10:20 AM UTC

Maintenance Start Time: 07:00 AM UTC - Sunday, 18 February 2018
Estimated duration: 2 Hours

Completed:
Scheduled maintenance has been completed. Thank you for your patience and cooperation.

Posted On: Sunday, 18 February 2018 9:34 AM UTC

In Progress:
Scheduled maintenance is currently in progress. We will provide updates as necessary

Posted On: Sunday, 18 February 2018 7:30 AM UTC

Scheduled:
We will be bringing Scheduler service down for a drive cleanup which will help removing unwanted or completed scheduler jobs.
Scheduler service will be offline and unavailable during this operation. We will update this page when the maintenance is complete.

Posted On: Wednesday, 14 February 2018 2:59 AM UTC

In this release we have resolved a large number of bugs.

Enhancements:

1. Buy one-time credits and change Email marketing plan right from the Email Campaign widget.
2. Billing page is enhanced to show the detailed subscription information.
3. SAML login page is now available on searching by instance URL directly.
4. Upload email attachments to Vtiger, Drive or Dropbox.

Usability:

1. Click on the “New Comment” button in the Vtiger Buzz to compose a new comment.
2. SMS Notifier Enhancements.
1. View character count while typing a text message.
2. SMS that exceeds the maximum character limit gets sent as multiple SMS.
3. Option to delete the Shared Calendar is no longer available because the deleted calendars do not revert.
4. Images larger than 1000px fits to the comment box width.
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Impact: None, Service will be available during this update, without any disruption.

Pacific	East Asia	South Asia & Middle East	Europe	Americas
14:00 GMT	18:00 GMT	17:00 GMT	03:00 GMT	08:00 GMT

Time: Servers in different regions will be updated at different times, as noted above.

Posted On: Monday, 12 February 2018 06:00 GMT