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All systems are functional.

Past incidents

Friday 4th January 2019

No incidents reported.

Thursday 3rd January 2019

No incidents reported.

Wednesday 2nd January 2019

No incidents reported.

Tuesday 1st January 2019

Maintenance - Software Update 7.19.1.1

New Features:

  • LabsMobile SMS Provider
  • LabsMobile is available as one of the SMS providers. You can integrate to send promotional and transactional messages to your customers.

Enhancements:

  1. Your customers can set up a language in self-service portal settings to view the portal in their preferred language.
  2. Webservices API is enhanced to support:
    1. Retrieval of partial data set of a record using describe_partial API call.
    2. Creation of Users and fetch user roles.
  3. Workflow expressions available in Update fields action is enhanced to include ‘add_weekdays’ operation. This is helpful to add business working days to a particular date field in a record.
  4. Option to enable tracking of the emails sent via Workflow’s Send Email action.
  5. Markup Percentage field is available as a line item field in all inventory modules.
  6. Employee Portal fields are available as merge fields in Email Templates and Workflow Send Email task.
  7. Inventory records support reordering of the line item sections using drag and drop action.
  8. Vtiger now supports the 2.14 version of ViciDial provider.
  9. You can now see the total value of the data field in a Pie Chart report.

Usability:

  • CRM retains the existing value of the Email Opt-in field when an existing contact submits a webform leaving the email opt-in checkbox unchecked.

CRM with below 30 users:


Asia Pacific Europe US East
Tokyo Singapore Mumbai Sydney Ireland Frankfurt N.Virginia
01 Jan 2019 01 Jan 2019 02 Jan 2019 07 Jan 2019 03 Jan 2019 03 Jan 2019 07 Jan 2019
18:00 UTC 17:00 UTC 20:30 UTC 14:00 UTC 03:00 UTC 03:00 UTC 08:00 UTC

CRM with 30 users and above:


Asia Pacific Europe US East
Tokyo Singapore Mumbai Sydney Ireland Frankfurt N.Virginia
09 Jan 2019 09 Jan 2019 10 Jan 2019 09 Jan 2019 09 Jan 2019 09 Jan 2019 09 Jan 2019
18:00 UTC 17:00 UTC 20:30 UTC 14:00 UTC 03:00 UTC 03:00 UTC 08:00 UTC

Posted On: Tuesday, 01 January 2019 8:00 AM UTC

Monday 31st December 2018

No incidents reported.

Sunday 30th December 2018

No incidents reported.

Saturday 29th December 2018

No incidents reported.

Friday 28th December 2018

No incidents reported.

Thursday 27th December 2018

No incidents reported.

Wednesday 26th December 2018

No incidents reported.

Tuesday 25th December 2018

No incidents reported.

Monday 24th December 2018

No incidents reported.

Sunday 23rd December 2018

No incidents reported.

Saturday 22nd December 2018

No incidents reported.

Friday 21st December 2018

No incidents reported.