Past incidents

Completed

The scheduled maintenance of the Email Campaign Bounces reporting service has been completed.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, May 23, 2020, 06:48 PM GMT

Maintenance

On Saturday, May 23th 2020, 4:30 AM GMT, Vtiger Email Campaigns bounce reporting service will undergo scheduled maintenance for a server migration. We anticipate this planned maintenance will take up to 7.30 hours to complete.

Affected services: During this maintenance window, All the operations related to bounce reporting service will be unavailable, and it will be resumed immediately after the maintenance window.

Update: Operations related to the email campaign will resume immediately after the maintenance window. If you have any questions, please feel free to reach us at [email protected]

Posted on: May 20, 03:00PM UTC

Vtiger Mailroom service Maintenance: On Saturday, May 24th, 2020, at 04:30 AM GMT, Vtiger Singapore and Mumbai Mailroom service will undergo scheduled maintenance for migration. We anticipate this planned maintenance will take between 6 hours to complete.

Affected services: During this maintenance window, Vtiger mailroom service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the Mailroom service will resume immediately after the end of the maintenance window.

Update: If you have any questions about the scheduled maintenance, feel free to contact us at [email protected].

Posted On: Wednesday,20 May 2020 04:00 GMT

Enhancements:

1. You can now mark Margin Total and Margin Percentage fields of a line item block as headers.

CRM with below 30 users:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
18 May 2020	20 May 2020	18 May 2020	25 May 2020	21 May 2020	21 May 2020	25 May 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

CRM with 30 users and above:

Asia Pacific				Europe		US East
Tokyo	Singapore	Mumbai	Sydney	Ireland	Frankfurt	N.Virginia
27 May 2020	27 May 2020	27 May 2020	27 May 2020	27 May 2020	27 May 2020	27 May 2020
18:00 UTC	17:00 UTC	20:30 UTC	14:00 UTC	03:00 UTC	03:00 UTC	08:00 UTC

Posted On: Monday, 18 May 2020 04:30 PM UTC

Completed

The scheduled maintenance of the Singapore & Mumbai regions Email Campaign Server has been completed.

If you face any issues, please contact our support team at [email protected]. We thank you for your patience.

Posted On: Sunday, May 17, 2020, 06:48 AM GMT

Maintenance

We are conducting scheduled maintenance of the Singapore & Mumbai region Email Campaign Servers on May 17, 2020 from 04.30 AM GMT to 12:00 PM GMT. We anticipate this planned maintenance may take 7:30 hours to complete.

All background operations scheduled during this time frame will be paused, and you will not be able to access Vtiger's email campaigns.

Operations related to the email campaign will resume immediately after the maintenance window. If you have any questions, please feel free to reach us at [email protected]

Posted On: Thursday, 14 May 2020, 06:25 GMT

Vtiger Mailroom service Maintenance: On Saturday, May 16th, 2020 at 04:30 AM GMT, Vtiger Europe and Frankfurt Mailroom service will undergo scheduled maintenance for migration. We anticipate this planned maintenance will take between 6 hours to complete.

Affected services: During this maintenance window, Vtiger mailroom service will not be accessible and all background operations scheduled during this time frame will be paused. All operations related to the Mailroom service will resume immediately after the end of the maintenance window.

Update: If you have any questions about the scheduled maintenance, feel free to contact us at [email protected].

Posted On: Wednesday,13 May 2020 04:00 GMT