Past incidents

Fixed:

Issue is fixed for all the effected instances. Ensuring your success is our top priority at Vtiger, and we’re focused on learning from this issue and preventing any recurrences. Thank you for your continued patience.

Update:

Global search misbehaving was tracked down due to new user addition in the CRM. We are in the process of tracing path how this issue crept in.

Some customers have reported that global search is missing some records. We are working to identify the root cause of this issue.

Workaround:
Search within list views is working fine. For example, if you are looking for a contact by email address or name or any field, you can still do it from the Contacts > All list.

Posted On: Aug 12th, 09:30 GMT

This update includes bug fixes.

Key Fixes:

• Rich text capability for all description text boxes using CKEditor functions.
• Onboarding for all the editions has been removed. The user will directly login to Vtiger home page. Module specific landing pages are added to onboard at module level.
• Lead conversion to check for any unmapped fields and warn the user. Any new custom field added to lead is auto mapped to Contact or Org and used in lead conversion.
• Image merge tag referring to any Inventory line item (Products, Services, Quotes, Invoices, etc) as a related record is now available for mapping in Print Template.
• Configure your Reply To emails in Outgoing Server for Case and ad-hoc emails.
• Net price field is now available as a reporting field in Reports.